◆ Help centre

Frequently asked questions

Everything about setup, compatibility, ordering and delivery. Can't find your answer? Message us on WhatsApp or email us. We're one message away.

Product & setup

When will Plat4tent be available?

You can reserve yours now for a symbolic 1 €, which holds your place in the first production run. Ordering opens in September or October 2026.
That first run is limited and ships by the end of 2026; later orders follow in early 2027. You will get your own shipping date when you order, once we are certain we can keep it.
Reserving today locks in priority access and your discounts. And your reservation stays refundable at any time, no reason needed.

How do I set it up? Is it difficult?

It takes under 5 minutes on your own, with no tools. You lift the platform onto your roof bars, slide the beams into place, and engage the quick-lock system. Then a standard pop-up tent goes on top, just as it would on the ground.
The setup is straightforward, and every Plat4tent comes with clear step-by-step instructions to guide you through it.

Where can I set up Plat4tent?

Plat4tent is designed to be used on your car’s roof bars. During the day, you can also place the platform and tent on the ground, leaving your camp set up while you take the car out for a drive. However, sleeping on Plat4tent while it is on the ground is not recommended.

How do I store it when I'm not using it?

It folds down to 110 × 60 × 15 cm and weighs 28 kg with the ladder. Packed in its carry bag, it stows under a bed, in a cupboard or in the garage, with no permanent roof box taking up space.

How does it affect my fuel consumption?

Plat4tent's low-profile design cuts wind resistance by 10-20% compared with a traditional rooftop tent, so you burn less fuel on the road. And because it comes off in minutes, your car is back to normal, and back to normal efficiency, during the week.

What add-ons and options are available?

We also offer a compatible pop-up tent, so you can order Plat4tent and a tent that fits perfectly in one place.

Compatibility

Which vehicles are compatible?

Any vehicle fitted with standard roof bars that meet these conditions: dynamic load rating ≥ 200 kg, bar spacing between 1 m and 1.4 m, fixing points at least 75 cm apart, and at least 7.5 cm of clearance between the roof and the bars.

Which tent does it work with?

Plat4tent is compatible with most two-person pop-up tents, including the Decathlon Fresh & Black two-person model. Side-entry tents are generally the easiest to use, while rear-entry tents may require a closer compatibility check. We’ll check your tent for free before you commit. contact us for advice.

Ordering, price & delivery

How much does Plat4tent cost?

The launch price is 899 €. By reserving now you unlock up to 100 € off: a first 50 € just for reserving, and a second 50 € when you answer our short survey or have a quick call with us, bringing it down to 799 €. That's a fraction of a traditional fixed rooftop tent, which typically costs between 1,500 € and 3,500 €.

How do I order, and do I pay now?

Right now you reserve your place for a symbolic 1 €, which secures your spot and your discounts. When ordering opens in September or October 2026, you complete your purchase (from 799 €) through our secure online checkout. Not ready yet? You can simply leave your email to get launch updates.

What's included in the box?

The foldable platform panels, crossbars and fixings, a telescopic ladder, and a heavy-duty carry bag. A pop-up tent is not included as standard, but we can provide one as an add-on if needed.

Which countries do you ship to, and how much is delivery?

We ship anywhere in Europe. Delivery cost and timing depend on where you are, and we'll confirm them with your order. For any destination outside Europe, contact us and we'll look into it with you.

How can I pay?

Securely by card through our online checkout. Payment runs on a standard, fully secured checkout, so your card details are always protected.

Warranty & after-sales

Is there a warranty?

Yes. Every Plat4tent comes with a 2-year warranty covering manufacturing defects.

Can I return it if it's not for me?

Yes. Online orders come with a 14-day right of withdrawal: if it's not for you, send it back within 14 days for a refund.

What is Plat4tent's environmental impact?

We're honest about it: no camping gear is impact-free. But Plat4tent is built to last for years rather than be replaced, and its platform panels are made from bamboo, a fast-growing renewable material. It also works with standard pop-up tents and roof bars, so there is less dedicated equipment to manufacture. Its low-profile design reduces wind drag, helping you use less fuel than with a bulky traditional rooftop tent.

Still have a question?

We're happy to help. Reach out and we'll get back to you quickly.

Reserve now

Reserve your place for 1 €

The launch price is 899 €. Stack two 50 € discounts, one for reserving, one for sharing your opinion, and pay just 799 €.

50 € off

🎟️ Reserve for 1 €

Hold your spot in the first production run, get your first 50 € off and priority access when ordering opens.

Reserve my place for 1 €

A symbolic 1 € to reserve. You buy the platform later, from 799 €.

50 € off

💬 Share your opinion

Tell us what you think and take a second 50 € off, whether you've reserved or not. It stacks with the reservation discount, all the way down to 799 €.

Prefer writing? You can take our 2-minute survey instead.

Not sure it fits your car or tent? Check with us, it's free.